Privacy Policy

Last updated: March 23, 2026

Pulse Medical Certification ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website at pulsemedcert.com and our services.

1. Information We Collect

Information You Provide

Account Information: Name, email address, and password when you create an account.
Professional Information: Employer name and license number (optional), used for certificate generation.
Payment Information: Payment details are processed by our e-commerce partner and are never stored on our servers.

Information Collected Automatically

Usage Data: Pages visited, course progress, exam results, and interaction patterns.
Device Information: Browser type, operating system, and IP address.

2. How We Use Your Information

To provide and manage your course access and certifications.
To generate and deliver certificates with your name and credentials.
To send transactional emails (account setup, certificates, order confirmations).
To enable certificate verification by third parties using your credential ID.
To improve our courses and user experience.
To respond to support requests.

3. Certificate Verification

When a certificate is issued, the following information is made publicly verifiable through our credential verification system: your full name, the course title, the date of issuance, the expiration date, and the credential ID. This allows employers and institutions to confirm the validity of your certification.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share limited data with:

Service Providers: E-commerce and payment processors, email delivery services, and hosting providers that help us operate our platform.
Legal Requirements: When required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your account and certification data for as long as your account is active or as needed to provide our services. Certificate records are retained to support ongoing verification. You may request deletion of your account by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your account and associated data.
Opt out of non-essential communications.

To exercise any of these rights, contact us at support@pulsemedcert.com.

8. Cookies

We use essential cookies to manage your session and authentication. We do not use third-party advertising cookies. Analytics cookies, if used, help us understand how our site is used and improve the experience.

9. Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at support@pulsemedcert.com.