Terms of Service
Last updated: March 23, 2026
Welcome to Pulse Medical Certification ("we," "us," or "our"). By accessing or using our website at pulsemedcert.com and purchasing or enrolling in any of our courses, you agree to be bound by these Terms of Service.
1. Services
Pulse Medical Certification provides online medical certification and recertification courses, including but not limited to ACLS, BLS, PALS, and CPR. Our courses are designed for healthcare professionals and individuals seeking life-saving skills training.
2. Account Registration
To access purchased courses, you must create an account using a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Course Access & Entitlements
- Standard Courses: Purchasing a standard certification or recertification course grants you a single-use entitlement to complete the course material and attempt the certification exam.
- Lifetime Access Courses: Lifetime access courses allow unlimited attempts at certification exams for the purchased course. Each issued certificate is valid for a defined period (typically 2 years).
- Bundles: Course bundles include multiple course entitlements as described on the product page at the time of purchase.
4. Certification & Certificates
Upon successfully passing a certification exam, you will receive a digital certificate with a unique credential ID. Certificates are verifiable through our online verification portal. Certificates typically expire after two (2) years from the date of issuance.
5. Payments & Refunds
All payments are processed securely through our e-commerce partner. Refund requests may be submitted by contacting support@pulsemedcert.com. Refunds are evaluated on a case-by-case basis and are generally available if you have not yet started the course material.
6. Acceptable Use
You agree not to:
- Share your account credentials with others.
- Reproduce, distribute, or resell any course content without written permission.
- Use automated tools to access, scrape, or interfere with our services.
- Misrepresent your certification status or alter certificates in any way.
7. Intellectual Property
All course content, exam questions, certificates, and branding are the intellectual property of Pulse Medical Certification. Unauthorized use is prohibited.
8. Disclaimer
Our courses are educational in nature and are intended to supplement, not replace, hands-on clinical training. Certification through our platform does not guarantee competency in a clinical setting. Always follow your employer's and regulatory body's requirements.
9. Limitation of Liability
To the fullest extent permitted by law, Pulse Medical Certification shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
11. Contact Us
If you have questions about these Terms, please contact us at support@pulsemedcert.com.